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Better Customer Connections

9/10/2013 6:00 PM - 8:00 PM

Better Customer Connections

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Tuesday, September 10, 2013

6:00 PM

Swinburne University, CBD

Level 2, 196 Flinders Street, Melbourne 3000, Melbourne (map)

Rob Breen and Craig Brown present this session on Better Customer Connections.

Customers in a lean start-up are tracked and monitored relentlessly. But what about in complex corporate environments?

We will introduce a technique that helps you better understand what your stakeholder network care about and plan what you will do about it.

You can run this as a retrospective idea or run it as part of your discovery and change management work.

Learn More: Better Customer Connections

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