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Business Operations

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Safety First
11/8/2007
Summary:

Identity theft is a concern not only for entrepreneurs, but also for their employees and customers. A security breach that releases social security numbers or other sensitive information may require you to alert the victims and the authorities ASAP. Bonus: several helpful links to other guidance and information.

Go To Source (www.entrepreneur.com)
Guide to Inventory Management Systems
10/11/2007
Summary:

Implementing an effective inventory management system can provide: reduced carrying costs, improved ordering and order flow, reduced waste, access to inventory, and increased customer satisfaction. Included in this guide are no-cost links from the Small Business Administration and other government-funded resources plus quick-read, practical suggestions.

Go To Source (www.work.com)
Vendor Management Tips: Building Relationships
9/27/2007
Summary:

Highly informative and practical, this article provides tips from IT managers on managing vendor relationships but can be useful to all any manager. Example: Focus on value and ask the vendors to demonstrate that they can deliver.

Go To Source (www.computerworld.com)
The Operational Risk Management Rules of the Road
9/20/2007
Summary:

What's your quantifiable risk in conducting (or not conducting) specific business activities? Operational Risk Management (ORM) has stepped up as a practical tool for finding out, especially in technology-related arenas.

Go To Source (www.ecommercetimes.com)
Renovating Your Business's Location
9/14/2007
Summary:

This article provides a comprehensive and clearly presented overview of the professionals required to renovate or build a commercial structure and what they do. Great information for entrepreneurs who love their location but not their building.

Go To Source (www.entrepreneur.com)
ABC: An Introduction to ERP
9/6/2007
Summary:

This in-depth piece offers all the basics of Enterprise Resource Planning in a straightforward, no-nonsense way. It will be especially useful to owners of fast-growing organizations who need continuous efficiency improvement. ERP integrates all operations onto a single software platform and provides corporate-wide access. The main benefit is in order fulfillment.

Go To Source (www.cio.com)
The Hidden Cost of Outsourcing
9/6/2007
Summary:

The hidden cost here is outsourcing customer service functions. This article cites major corporations that tried it and didn't like it because customer satisfaction decreased. If you're a service company, think twice about short-term cost savings versus long-term competitive advantage.

Go To Source (money.cnn.com)
Entrepreneurial Outsourcing: Operating Like the Big Guys
Kauffman Mason
9/1/2007
Article Resource
Summary:

Mason Kauffman launched his first company with himself as the only employee. He quickly embraced outsourcing as the savior that would allow him to leverage his core competencies. He knew that's how his company would grow. Along the way he learned a lot about the ins and outs of outsourcing. He shares some of those lessons here.

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Escrowing Software: New Technology Safeguard
Dodder Christian
9/1/2007
Article Resource
Summary:

Document destruction probably isn't at the top of your to-do list. But, increasingly, it's becoming a critical business function-and not just for companies with super-secret technology. With identity thieves afoot, for example, even basic personnel information that's gone astray can lead to expensive and distracting lawsuits. This article offers an insider's view of why even small firms should seriously consider outsourcing this function as the most secure, efficient, and economical way to ensure confidentiality.

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Five Steps to Successful Outsourcing
Schulweis Kathleen B
9/1/2007
Article Resource
Summary:

The devils plaguing entrepreneurs who outsource are indeed in the details. Getting it right involves sidestepping five common pitfalls and following five commonsense practices. Basic to a successful outsourcing relationship: Does everyone agree on what the deliverables will be?

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