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The Resource Center has all the info you'll need From content to user feedback, the resource center has the information you need for every level of the entrepreneurial process.
The co-founders of B Lab, Jay Coen Gilbert, Bart Houlahan, and Andrew Kassoy, unveil their infrastructure play that seeks to give voice to the burgeoning panoply of green business. They explain how a higher set of corporate standards accountable to the environment, employees, and the community, can craft a healthier corporate ecosystem for all.
The Humane Society of Silicon Valley had gone to the dogs before president Christine Benninger took hold of the leash in 1993. By nearly every metric - profits earned, animals saved, customers satisfied - she outlines how proven business practices transformed the HSSV into best of breed.
Identity theft is a concern not only for entrepreneurs, but also for their employees and customers. A security breach that releases social security numbers or other sensitive information may require you to alert the victims and the authorities ASAP. Bonus: several helpful links to other guidance and information.
Implementing an effective inventory management system can provide: reduced carrying costs, improved ordering and order flow, reduced waste, access to inventory, and increased customer satisfaction. Included in this guide are no-cost links from the Small Business Administration and other government-funded resources plus quick-read, practical suggestions.
Highly informative and practical, this article provides tips from IT managers on managing vendor relationships but can be useful to all any manager. Example: Focus on value and ask the vendors to demonstrate that they can deliver.
What's your quantifiable risk in conducting (or not conducting) specific business activities? Operational Risk Management (ORM) has stepped up as a practical tool for finding out, especially in technology-related arenas.
This article provides a comprehensive and clearly presented overview of the professionals required to renovate or build a commercial structure and what they do. Great information for entrepreneurs who love their location but not their building.
This in-depth piece offers all the basics of Enterprise Resource Planning in a straightforward, no-nonsense way. It will be especially useful to owners of fast-growing organizations who need continuous efficiency improvement. ERP integrates all operations onto a single software platform and provides corporate-wide access. The main benefit is in order fulfillment.
The hidden cost here is outsourcing customer service functions. This article cites major corporations that tried it and didn't like it because customer satisfaction decreased. If you're a service company, think twice about short-term cost savings versus long-term competitive advantage.
Mason Kauffman launched his first company with himself as the only employee. He quickly embraced outsourcing as the savior that would allow him to leverage his core competencies. He knew that's how his company would grow. Along the way he learned a lot about the ins and outs of outsourcing. He shares some of those lessons here.
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