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Explore the Entrepreneurship.org Resource Center to find resources. Designed with entrepreneurs in mind, our resource center allows you to find materials to grow great ideas.
This information will help you discover and document your workflow--how the work flows from Point A to Point Z, who touches it, what happens to it, and how you will know it is complete.
As the first indicator of profitability, a firm's gross margin will establish the goals that will drive the action plans of almost every department. The second indicator, Operating Expenses, should be assessed just as carefully.
Here are ten ways to boost your customer service ratings and streamline your interaction times. Customer service--you can count on--is they key, according to this former Lands End expert.
Running a growth enterprise may require expanding operations through the acquisition of additional space, new employees, and more equipment. Suggestions and links provided in this article focus on: commercial leases, "nearly new" furniture, payroll services, and much more.
Local, state and federal governmental entities regulate the way in which all enterprises operate. This guide outlines many of the requirements of business startup and expansion, including licensure, taxation, business permits, and legal status.
Performance standards will be of little value if the entrepreneur never measures actual performance against the standards. Ongoing measurement assures that a business stays on track.
This tool will help establish criteria and performance standards for one job description.
Inertia acts against the best interests of your business when the market shifts. According to Geoffrey Moore, most business writing about innovation is baloney -- here is his refreshing perspective.
Your workflow--processes, procedures, and policies--need to be communicated verbally and written. Written communication should include job descriptions, performance standards, performance reviews, and controls.
Above and beyond a job description, which describes the essential functions and the tasks to be done, the performance standard defines how well each function or task must be performed.
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