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The Hidden Cost of Outsourcing
9/6/2007
Summary:

The hidden cost here is outsourcing customer service functions. This article cites major corporations that tried it and didn't like it because customer satisfaction decreased. If you're a service company, think twice about short-term cost savings versus long-term competitive advantage.

Go To Source (money.cnn.com)
Offshore Outsourcing: How to Scratch The Three- or Four-Year Itch
8/23/2007
Summary:

An in-depth look at "offshore outsourcing" technology services, this excellent article reveals that relationships not continuously reviewed, maintained, and adjusted become "stale" within three years. Both quality and cost savings can drop to the point at which point a company needs to drop the practice itself.

Go To Source (www.cio.com)
The Five Biggest Network No-Nos
8/23/2007
Summary:

Even if it's "in place," your network requires continual vigilance and improvement. This article provides five "no-nos" that will help you keep up to date and up to speed by avoiding big mistakes.

Go To Source (www.optimizemag.com)
Buy or lease? It's a key question for businesses
8/16/2007
Summary:

Rohonda Abrams lists some of the trade offs between buying and leasing. As your business grows, leasing may be tempting, but in the long run it may not be the best choice.

Go To Source (www.usatoday.com)
Business Documents
8/9/2007
Summary:

From cash-flow statements to stock purchase agreements, this practical site offers downloadable templates for the myriad business documents you'll need to launch, and grow, your company.

Go To Source (www.smallbizresource.com)
10 Big Myths About Copyright Explained
8/3/2007
Summary:

Thanks to the Web, copyright laws are now front and center for entrepreneurs. Are the Fortune magazine quotes you use in your marketing e-newsletter protected? (Possibly) Are e-mails protected? (Yes and No) This article, while not legal advice, is an excellent, readable guide to today's changing copyright laws.

Go To Source (www.templetons.com)
How to Choose the Right Web Host for Your Business
8/2/2007
Summary:

Not all Web hosts are the same--far from it. Matching your host to your company is vital, and you have a lot of choices. Price, size, service offerings, type (there are four, at least), bandwidth, back-up processes, redundancy, and reputation are just a few. This article is part of a series on Web services.

Go To Source (www.ecommercetimes.com)
5 Essential Steps to PC Security
7/26/2007
Summary:

Is your business data safe from outsiders? Fred Langa, Information Week, provides points to help prevent data theft, identity theft, and private information falling into the wrong hands. Included are links to the tools and resources outlined in the article.

Go To Source (www.informationweek.com)
Business Location and Leasing
7/19/2007
Summary:

Lesson seven in a thirteen-part course about starting a business, this module offers information, advice, checklists, and sample leases to determine the right location for your business--and the right deal.

Go To Source (www.myownbusiness.org)
Awarding the Contract - RFP process
7/12/2007
Summary:

Responses to your RFPs have come in and now you have to decide who wins. This article provides specific guidelines on setting up an objective review system that increases the odds of choosing the best bid for your project and for your company.

Go To Source (www.interfom.com)

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