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Getting Customers to Love You
3/9/2007
Summary:

Here are ten ways to boost your customer service ratings and streamline your interaction times. Customer service--you can count on--is they key, according to this former Lands End expert.

Go To Source (blog.fastcompany.com)
Getting Paid
7/12/2007
Summary:

Inc.com provides an excellent collection of 21 links to resources that can guide your management and collection of receivables.

Go To Source (www.inc.com)
Going by the Board
10/7/2005
Summary:

Think of your board of advisers like your old college friend and your board of directors as your parents, says the author. Their roles are very different and your relationship with each should be customized for their part of your small business.

Go To Source (www.businessweek.com)
Good to Great Diagnostic Tool
6/28/2006
Summary:

Jim Collins's Good to Great Diagnostic Tool is for entrepreneurs and organization leaders who are working to improve their professional performance. This tool offers set of worksheets covering four major areas: disciplined people, disciplined thought, disciplined action, and building greatness to last.

Go To Source (www.jimcollins.com)
Guide to Cashing in on Your Intellectual Property
10/11/2007
Summary:

Innovative ideas that come to reality require legal protection. Establishing a copyright, patenting, licensing, branding, and other issues related to intellectual property must be addressed , and many times require professional assistance from an attorney or other professionals. This guide includes links to specific resources and FAQs. A great introduction to the topic!

Go To Source (www.work.com)
Guide to Cutting Expansion Costs
3/9/2007
Summary:

Running a growth enterprise may require expanding operations through the acquisition of additional space, new employees, and more equipment. Suggestions and links provided in this article focus on: commercial leases, "nearly new" furniture, payroll services, and much more.

Go To Source (www.work.com)
Guide to Obtaining Proper Licenses and Permits
3/9/2007
Summary:

Local, state and federal governmental entities regulate the way in which all enterprises operate. This guide outlines many of the requirements of business startup and expansion, including licensure, taxation, business permits, and legal status.

Go To Source (www.work.com)
Guide to SBA Loan Pre-Qualification
3/13/2007
Summary:

Getting certified in advance for a federally backed business loan can speed up the loan process, as well as allowing you to "shop" a number of lenders rather than just one. This article provides links to helpful resources to get the pre-qualification process under way.

Go To Source (www.work.com)
Health Plans & Benefits
10/29/2010
Summary:

US Department of Labor's resource on Health Plans and Benefits

Go To Source (www.dol.gov)
Helping People Achieve Their Goals
3/9/2007
Summary:

Are you developing your top talent? Leaders that mentor other leaders become stronger leaders themselves. Avoid the distractions that can derail your leadership development process.

Go To Source (www.leadertoleader.org)

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