Customer Focus Builds Global Growth

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Author(s): Diego Piacentini
Organization(s): Amazon
Length: 0:57:01
Date Published: 11/3/2010
Source: Stanford Technology Ventures Program

Diego Piacentini, Senior VP of International Retail for Amazon, discusses the company's growth-centered business model, its global presence, and the strides it takes to sustain a successful customer experience. Piacentini also describes Amazon's innovative approaches to operations, mergers and acquisitions, and labor practices.

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