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The Australian Government Social Media Best Practice Toolkit 2014

4/9/2014 8:00 AM - 4/10/2014 5:00 PM

The Australian Government

Social Media Best Practice Toolkit 2014

The Third Edition

#agsm2014 AND #govonline

One-day connected forum with two half day post-forum workshops

9-10 April 2014, Clifton Suites on Northbourne, Canberra, Australia

$995 plus gst to attend the forum

Download Brochure

Register Online

This is an essential annual forum for the public sector in Australia for all areas to attend, not only to learn, but gain hands on knowledge to take advantage of new technologies

Learn about:

* Integrating multiple campaigns

* Online relationship and reputation management

* Using Twitter to engage with your audience

* Social Media governance and policy development

* Leveraging social media for improved service delivery

* Emerging trends and the future

* The age of ethical leaking

Supported By:

Hear From:

Sydney Water

Twitter Australia

Royal Australian Air Force

Australian Bureau of Statistics

Australian Broadcasting Corporation

Department of Immigration and Border Protection

Queensland Police Service

Delib

OZloop

Join the Public Sector Australia Community

Join the Social Media Asia Pacific Community

Join the Marketing Communication Community

Join the Community Engagement Community

Official LinkedIn Groups:

Public Sector Australia Linked In

Social Media Asia Pacific Linked In

Official Online Partner:

smpele

Forum Report Special

Social Strategies in Action: Driving Business Transformation

Pages: 129

By: DR BONNIE CHEUK

Just AUD $350 plus gst (RRP $495) until 9 April 2014

Order Form

Summary

The case studies in this report showcase the different ways in which social media

* Innovation – crowdsourcing ideas from employees;

* Internal communications – increasing staff engagement with new-style newsletters;

* Sharing knowledge – using the social intranet to publish product information and marketing materials, interact with users, and share subject matter experts’ insights through a blog;

* Events management – building and continuing momentum for strategy meetings;

* Project management – enabling project managers to connect with project team members, facilitating discussions, and sharing updates, meeting minutes, and project documents;

* Sales enablement – connecting the sales team to align sales priorities, connecting the global sales team to serve global clients, and gaining real time market and competitor insights;

* Operational efficiency – reducing support costs and building a dynamic knowledge * Learning and development – enabling social learning to allow deeper self-reflection

and learning from peers.

Learn More: The Australian Government Social Media Best Practice Toolkit 2014

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